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'Pending' of gift card in ‘Redeem’?
'Pending' of gift card in ‘Redeem’?
Written by Sandra Leung
Updated over a week ago

How long does it take to process my redemption?

Generally, it takes around 7 - 14 business days for our team to process your redemption.

Our team will finish processing your redemption request in 7 - 14 business days. Don’t worry if you see the requests ‘Pending’ for less than 14 business days.

It is for audit measurements to prevent certain fraud and scam usages.

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