# RewardMe Help Center

> Advice and answers from the RewardMe team

## RewardMe User Manual

- [RewardMe User Manual](https://help.reward.me/en/articles/5073374-rewardme-user-manual.md)

## Creating Accounts

- [Why RewardMe is not available in my region/country?](https://help.reward.me/en/articles/4901912-why-rewardme-is-not-available-in-my-region-country.md): Available regions and countries
- [Winding down operations in the Philippines](https://help.reward.me/en/articles/12780396-winding-down-operations-in-the-philippines.md): Winding down operations in the Philippines

## Earning Rewards

- ['Pending' of cashback in 'Rewards Summary' ?](https://help.reward.me/en/articles/6227249-pending-of-cashback-in-rewards-summary.md): New feature: Cashback status update
- ['Pending' of gift card in ‘Redeem’?](https://help.reward.me/en/articles/6361098-pending-of-gift-card-in-redeem.md)
- [How do I get $MDT](https://help.reward.me/en/articles/4901979-how-do-i-get-mdt.md): MDT
- [How does referral work?](https://help.reward.me/en/articles/4854704-how-does-referral-work.md)
- [My favorite merchant is not on the list](https://help.reward.me/en/articles/4901907-my-favorite-merchant-is-not-on-the-list.md): merchant
- [Withdraw $MDT](https://help.reward.me/en/articles/4901903-withdraw-mdt.md): Withdraw your Measurable Data Token $MDT
- [Can I change my selected merchants?](https://help.reward.me/en/articles/4854705-can-i-change-my-selected-merchants.md)
- [What’s the Eligible and Fair Usage for Shopping Rewards?](https://help.reward.me/en/articles/4854717-what-s-the-eligible-and-fair-usage-for-shopping-rewards.md)
- [Will the reward amount and rules ever be changed?](https://help.reward.me/en/articles/4854721-will-the-reward-amount-and-rules-ever-be-changed.md)
- [Can I choose other types of rewards to redeem?](https://help.reward.me/en/articles/4854723-can-i-choose-other-types-of-rewards-to-redeem.md)
- [Will my Reward Dollars expire?](https://help.reward.me/en/articles/4854726-will-my-reward-dollars-expire.md)
- [Will my MDT expire?](https://help.reward.me/en/articles/11767284-will-my-mdt-expire.md)
- [How to redeem rewards in GiftCards](https://help.reward.me/en/articles/4854727-how-to-redeem-rewards-in-giftcards.md)
- [How to convert my MDT from BSC to ETH?](https://help.reward.me/en/articles/11622952-how-to-convert-my-mdt-from-bsc-to-eth.md): Swap MDT
- [One-way RD-to-MDT Converter](https://help.reward.me/en/articles/11767289-one-way-rd-to-mdt-converter.md): Convert your Reward Dollar \(RD\) to Measurable Data Token \(MDT\) one-way
- [How to claim my MDT?](https://help.reward.me/en/articles/11767293-how-to-claim-my-mdt.md): Claim your MDT to your On-Chain wallet
- [Sunsetting ME Token \(Jul 2025\)](https://help.reward.me/en/articles/4901904-sunsetting-me-token-jul-2025.md): Sunsetting ME Token

## Binding Email Accounts

- [I had trouble linking my email account, why is that?](https://help.reward.me/en/articles/4854692-i-had-trouble-linking-my-email-account-why-is-that.md)

## Binding Credit Cards/Debit Cards \(Disabled\)

- [I had trouble linking my credit cards, why is that?](https://help.reward.me/en/articles/4854703-i-had-trouble-linking-my-credit-cards-why-is-that.md)

## To receive SMS/OTP code

- [What is OTP?](https://help.reward.me/en/articles/7941548-what-is-otp.md)
- [Can't receive OTP code?](https://help.reward.me/en/articles/4901897-can-t-receive-otp-code.md): SMS code
- [How will RewardMe send me OTP?](https://help.reward.me/en/articles/7941554-how-will-rewardme-send-me-otp.md)
- [Why can't I receive SMS/OTP code?](https://help.reward.me/en/articles/6961898-why-can-t-i-receive-sms-otp-code.md)
- [What if I'm not using WhatsApp?](https://help.reward.me/en/articles/7941557-what-if-i-m-not-using-whatsapp.md)
- [If you do not get the OTP for Account Signup](https://help.reward.me/en/articles/8885655-if-you-do-not-get-the-otp-for-account-signup.md)
- [If you do not get the OTP to Login or Redeem](https://help.reward.me/en/articles/8894059-if-you-do-not-get-the-otp-to-login-or-redeem.md)
- [How to Receive OTP via WhatsApp](https://help.reward.me/en/articles/9874687-how-to-receive-otp-via-whatsapp.md)
- [Common error code: 1000](https://help.reward.me/en/articles/9996740-common-error-code-1000.md)
- [Common error code: 1008](https://help.reward.me/en/articles/9996755-common-error-code-1008.md)
- [Common error code: 1005](https://help.reward.me/en/articles/9996768-common-error-code-1005.md)

## RewardMe x Worldcoin integration

- [How to Link Your World ID with RewardMe for Instant Gift Card Redemption](https://help.reward.me/en/articles/10085633-how-to-link-your-world-id-with-rewardme-for-instant-gift-card-redemption.md): By linking your orb-verified World ID, you can enjoy instant reward redemption approval.
- [Can I link multiple World IDs with the same RewardMe account?](https://help.reward.me/en/articles/10085657-can-i-link-multiple-world-ids-with-the-same-rewardme-account.md)
- [Can I unverify my linked World ID with my RewardMe account?](https://help.reward.me/en/articles/10085659-can-i-unverify-my-linked-world-id-with-my-rewardme-account.md)